QHSE Management System
The strength of a company’s commitment to quality, health, safety and the environment (QHSE) is determined by the conviction of its management and the execution of its QHSE system by all of its employees. We are determined to be a leader in QHSE performance in our industry segments.
Element 1: Commitment, Leadership, and Accountability
Element 1 defines our commitment to quality, health, safety and the environment at both a company and personal level. A commitment to QHSE is expected of all employees but it begins with top management. Our ultimate goal is to eliminate all injuries, occupational illnesses, and environmental incidents from the work place; and continually improve the quality of our products and services.
Element 2: Policies, Objectives and Standards
Senior management sets QHSE policies, standards and objectives, and communicates these to the work force. Policies include statements of QHSE goals and objectives while standards define requirements and minimum acceptable criteria.
Element 3: Organization and Resources
Organizational structure, roles and responsibilities are defined, and necessary resources must be provided, to achieve company QHSE objectives. Each employee is individually responsible for working safely, in an environmentally responsible manner and helping to ensure that fellow employees and contractors do the same.
Element 4: Risk Management
Risk assessment and risk management are pro-active approaches to QHSE issues. Rather than focusing on incident statistics, we focus primarily on the identification of hazards, the assessment of risks and the control of those risks for incident prevention.
Element 5: Contractor and Supplier Management
We must ensure that third parties meet the standards of excellence that we and our customers require. We are judged not only on the performance of our employees but also on the overall performance of our contractors and suppliers.
Element 6: Business Processes
We must establish effective business processes that satisfy customers, meet social and community expectations and maximize efficiency while minimizing loss and delivering value to stakeholders.
Element 7: Performance Monitoring and Measuring
Management expects all operations to be conducted in a manner that eliminates or minimizes QHSE risk. We continually endeavor to monitor and measure business processes to verify that customer, company, legal and other requirements are met. By maintaining detailed, accurate records we will target, measure and report on operations in order to benchmark our performance and ensure that we are always improving.
Element 8: Audit, Review and Continuous Improvement
QHSE Management System Audits and Management Reviews are regularly conducted to assess the ongoing suitability and effectiveness of the QHSE Management System itself. Improvement action plans are developed as a result of these audits and reviews to ensure continuous improvement of the QHSE Management System.
Customer satisfaction
The measuring and monitoring of the customer satisfaction to create a stable client appreciation is an all-embracing goal in the company policy for the years to come. This holds a prominent place in our QA-system.
This company policy and the plan reflect the scope of HPOGC functions. This document will be evaluated and reviewed each year and all revisions will be implemented